**Effective date: 21 September 2026**
These Website Terms and Conditions apply to your use of [zazidigital.com.au](https://zazidigital.com.au/) and its associated customer portals.
The Website is operated by Zazi Digital (ABN 97 157 605 929), referred to as “Zazi Digital”, “we”, “us” or “our”.
By using the Website, you agree to these terms. If you do not agree, you should stop using the Website.
# 1. About Zazi Digital
Zazi Digital provides web design, hosting, domain registration, business email, Microsoft 365, SEO, graphic design and related digital services.
Our contact details are:
**Zazi Digital**
Caroline Springs VIC 3023
Email: [info@zazidigital.com.au]
Phone: [0432 086 461]
# 2. Website Use
You may use the Website to learn about our services, request quotes, make enquiries and purchase available products or services.
You must not:
* Use the Website for an unlawful, fraudulent or harmful purpose.
* Attempt to gain unauthorised access to the Website, customer accounts, servers or systems.
* Introduce viruses, malware or other harmful material.
* Copy, scrape or reproduce Website content without permission.
* Interfere with the Website’s security, operation or availability.
* Submit information that infringes another person’s rights.
We may restrict or suspend access where reasonably necessary to protect our Website, customers or systems.
# 3. Information and Availability
We aim to keep the Website accurate and current, but information may occasionally contain errors or become outdated.
Website content is general information and does not constitute legal, financial or other professional advice. You should assess whether a service is suitable for your requirements before purchasing it.
We may update, suspend or discontinue Website features without notice. We do not guarantee that the Website will always be available, uninterrupted or error-free.
# 4. Quotes, Orders and Service Agreements
Submitting an enquiry or order does not automatically require us to accept the work. An agreement is formed when we confirm your order, accept payment or provide a written proposal or service agreement.
Specific services may also be governed by:
* A proposal, quotation or order form.
* Product or package terms.
* A service-level agreement.
* Subscription or renewal terms.
* Third-party provider or licensing terms.
If there is an inconsistency, the specific written agreement for the service will take priority over these Website Terms and Conditions.
# 5. Pricing and Payments
Unless stated otherwise:
* Prices are displayed in Australian dollars.
* GST treatment will be shown on the relevant page, quote, invoice or checkout.
* Prices may change before an order is accepted.
* Additional work outside the agreed scope may incur additional fees.
* Third-party charges may change independently of Zazi Digital.
Recurring services may renew according to the billing cycle shown at checkout, in your proposal or on your invoice. You are responsible for reviewing the applicable renewal and cancellation terms.
Nothing in this section limits any rights available under Australian Consumer Law.
# 6. Third-Party Products and Services
Some services rely on third-party providers, including domain registries, hosting infrastructure, payment processors, software developers, Microsoft and other licensing providers.
Third-party products may be subject to separate terms, eligibility requirements, availability, renewal charges and price changes.
Domain registration is subject to registry rules and availability. Submission of a domain order does not guarantee registration until it has been confirmed.
We are not responsible for a third party’s acts, outages or changes beyond our reasonable control. However, this does not exclude any responsibility that cannot legally be excluded.
# 7. Customer Accounts
If you create a customer account, you are responsible for:
* Providing accurate and current information.
* Protecting your username, password and authentication details.
* Restricting unauthorised access to your account.
* Notifying us promptly if you suspect unauthorised access.
You are responsible for activity conducted through your account unless caused by our failure to take reasonable care.
# 8. Intellectual Property
Unless otherwise stated, the Website and its content—including text, graphics, branding, layouts, images and software—are owned by or licensed to Zazi Digital.
You may view and use Website content for personal or internal business purposes. You must not reproduce, modify, distribute, sell or commercially exploit it without written permission.
Zazi Digital and its logo are trade identifiers belonging to Zazi Digital. Third-party names and logos remain the property of their respective owners.
# 9. Customer Materials
You retain ownership of content, logos, images and other materials you provide to us.
You grant Zazi Digital a non-exclusive licence to use, reproduce and modify those materials only as reasonably necessary to:
* Respond to your request.
* Prepare a proposal.
* Deliver the agreed services.
* Maintain or support your project.
You confirm that you have permission to provide the materials and that their use will not infringe another person’s intellectual property, privacy or other rights.
# 10. Privacy
Our collection and handling of personal information is explained in our [Privacy Policy](https://zazidigital.com.au/privacy-policy/).
By submitting information through the Website, you acknowledge that it will be handled in accordance with that policy.
# 11. Third-Party Links
The Website may contain links to third-party websites. These links are provided for convenience and do not necessarily represent our endorsement.
We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.
# 12. Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the *Competition and Consumer Act 2010 (Cth)*, including the Australian Consumer Law.
Where permitted by law, our liability may be limited to supplying the relevant services again or paying the reasonable cost of having them supplied again.
# 13. Limitation of Liability
To the extent permitted by law, Zazi Digital is not liable for indirect, incidental or consequential loss arising from your use of the Website or reliance on its general content.
This limitation does not apply where liability cannot legally be excluded or where loss results from our fraud, wilful misconduct or failure to exercise due care and skill.
# 14. Changes to These Terms
We may update these terms when our services, Website or legal obligations change. Updated terms will be published on this page with a revised effective date.
Changes will apply from the date they are published and will not retrospectively alter an existing signed agreement unless permitted by that agreement or agreed by both parties.
# 15. Governing Law
These terms are governed by the laws of Victoria, Australia. The parties submit to the jurisdiction of the courts of Victoria and any courts entitled to hear appeals from them.
# 16. Contact Us
For questions about these terms, contact:
**Zazi Digital**
Caroline Springs VIC 3023
ABN 97 157 605 929
Email: [info@zazidigital.com.au](mailto:info@zazidigital.com.au)
Phone: [0432 086 461](tel:0432086461)
